The short version.
- We collect what you choose to share with us, plus basic information about howpeople use our site.
- We use it to respond to you, deliver our coaching and community, and improve ourwork.
- We never sell your personal information.
- Y ou can ask us to see, correct, or delete your information at any time.
1. Information we collect
Switched On LLC ("Switched On," "we," "us") collects information in two ways.
Information you give us
- Contact and inquiry forms: your name, email address, and anything you share in yourmessage.
- Email updates: your email address, if you choose to receive resources, offers, andevent invites.
- Switched On Community: your name, email address, profile details, and billinginformation when you join. Payments are handled by our community platform and itspayment processor. We never see or store your full card number.
- Coaching and company engagements: scheduling details, contact information, andinformation you share as part of our work together.
- Assessments and events: your answers and contact details when you take anassessment or register for a workshop.
Information collected automatically
When you visit our site, we collect basic usage information such as the pages you view,how you arrived, your browser and device type, and your approximate location (city orregion). This comes through cookies and similar tools, described in section 4.
2. How we use it
- To respond to your questions and schedule conversations
- To deliver coaching, community membership, workshops, and company engagements
- To send the emails you've asked for, which you can stop at any time
- To process payments and manage memberships
- To understand how people use our site so we can make it more helpful
- To meet legal, tax, and accounting obligations
3. How we share it
We do not sell your personal information, and we do not share it for targeted advertising. We share information only in these situations:
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- Service providers who help us run Switched On, such as our website host (Webflow),email and analytics provider (Google), community platform (Circle), scheduling tool( Calendly), and chat tool (Ebby). They may use your information only toprovide services to us.
- Your coach, when you work with one of our coaches, so they can support you.
- Legal reasons, when required by law or to protect the rights and safety of you, us, orothers.
- Business changes, if Switched On is ever merged or acquired, in which case thispolicy would continue to protect your information.
4. Cookies and analytics
Cookies are small files your browser stores to help a site work and remember things. Weuse them to keep the site running smoothly and, through Google Analytics, to see whichpages are helpful. Google's use of this data is described in its explanation of how Google uses information from sites that use its services.
You can block or delete cookies in your browser settings, or opt out of Google Analytics with Google's browser add-on.
Do Not Track: some browsers send a "Do Not Track" signal. Because there is no commonstandard for these signals, our site does not currently respond to them.
5. Coaching conversations
What you share in coaching stays confidential. Our coaches follow the InternationalCoaching Federation (ICF) Code of Ethics, and the details of confidentiality are set out inyour coaching agreement. When a company sponsors coaching, we agree in advance withyou and your sponsor on what will and won't be shared, and the content of your sessionsstays between you and your coach.
6. How long we keep it
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We keep your information only as long as we need it for the purposes above, or as long asthe law requires (for example, financial records for tax purposes). When we no longerneed it, we delete it or make it anonymous.
7. How we protect it
We use reputable, secure service providers, encrypted connections on our website, andlimited access to personal information. No system is perfectly secure, but we takereasonable steps to protect your information and will let you know if a breach affects you,as the law requires.
8. Your choices and rights
- Emails: unsubscribe any time using the link at the bottom of any email.
- Access, correction, and deletion: ask us to show you the information we have aboutyou, correct it, or delete it.
- Membership: cancel your community membership at any time from your account orby contacting us.
T o make a request, email us at the address in section 12. We'll respond within 30 days andmay need to confirm your identity first. We won't treat you differently for using any ofthese rights.
California residents may request information about whether we have shared personalinformation with third parties for their direct marketing purposes. We do not shareinformation for that purpose.
9. Children's privacy
Our services are designed for adults. We don't knowingly collect personal informationfrom anyone under 16. If you believe a child has shared information with us, please contactus and we'll delete it.
10. Other websites
Our site links to other websites and tools, such as our community platform and scheduling page. Their own privacy policies apply when you use them, so we encourage you to readthose too.
11. Changes to this policy
We may update this policy as our services grow. When we do, we'll change the effectivedate at the top of this page. If the changes are significant, we'll let you know by email orwith a notice on our site.
12. Contact us
Questions about this policy or your information? We're happy to help.
